Frequently Asked CBD Questions

About CBD

CBD is short for Cannabidiol, a naturally occurring cannabinoid found in hemp. It’s estimated that there are well over 100 different cannabinoids in hemp that offer unique support to body and mind. CBD is without question the most popular hemp derived cannabinoid in the market today.

No, CBD is a non-psychoactive phytocannabinoid, meaning it does not have the mind-altering effects associated with marijuana.

Our premium CBD is extracted exclusively from American grown industrial hemp and our products are manufactured at a cGMP-certified facility.

Many of our products are made using premium CBD isolate, an ingredient that has been highly purified to remove THC. Our Balance Blend Full Spectrum Gummies contain THC. We encourage you to view all of our third party lab results that detail CBD and THC content.

CBD isolate is a form of CBD, or cannabidiol, which is a chemical compound present in the cannabis plant. Unlike full-spectrum CBD products, CBD isolate does not contain the psychoactive component of cannabis. Read more about the difference between these types of CBD.

Everyone is different. Our recommendation is to start at a low dose and slowly increase it until you find the right amount for you. To get the most from CBD, take it at the same time everyday, and it could take up to  2-3 weeks before you experience results. Again, as with any natural or dietary supplement, make sure to consult your doctor before using CBD if you have questions.  If you are pregnant, nursing, have a medical condition, are taking prescribed medications or other over the counter medications, or are under the age of 18, please speak to your doctor prior to taking CBD.  Children or teenagers under the age of 18 should not take CBD products. Read more about how much CBD to take.

In the same way that humans and other mammals have other physical similarities, we also share an endocannabinoid system. Giving your pets CBD allows their endocannabinoid system to be engaged.

Our products all comply with the Federal Farm Bill, requiring tetrahydrocannabinol (THC) in CBD products not to exceed 0.3%. When consuming our Balance Blend Full Spectrum Gummies, you will most likely test positive for THC. If you are consuming our products made with CBD isolate, it is unlikely that you would test positive for THC, but possible. You should always first consult your doctor and your employer if you are subject to drug testing.

Our Product

Go Botanicals products are federally legal by meeting the criteria which is mandated by the United States pursuant to the 2018 Farm Bill. Always follow any local or state restrictions on CBD products.

The endocannabinoid system is the collection of cannabinoid receptors and enzymes involved in the production and break down of endocannabinoids. Endocannabinoids are naturally occurring cannabinoids found within our body. When you take CBD the endocannabinoid system is engaged allowing us to feel its effects on command.

All of our products’ raw ingredients receive a full panel of third party testing to ensure the highest quality. Every batch of each product we produce are sent for testing and is given an approved Certificate of Analysis to verify the cannabinoid composition.

Our products are developed and packaged in a cGMP facility for quality control and customer assurance. Our third party lab testing is ISO/IEC certified.

Some medicines and supplements can be taken sublingual, which means “under the tongue”. The reason for this method of administration is that some products can enter the bloodstream better or faster this way.

Grapeseed Oil is promoted as healthy due to its polyunsaturated fat and vitamin E.

MCT oil is a supplement that is easy to digest and helps CBD oil absorb more quickly into the bloodstream.

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure. Your credit card will be billed by Go Botanicals.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also proudly accept ApplePay.

Online Shop

CBD products should be stored in a cool, dry place away from direct sunlight.

CBD products should be stored in a cool, dry place away from direct sunlight and will be good for one year after purchase date. Although CBD products may not actually 'go bad' or expire, the potency can diminish over time. You can find an expiration date on each bottle.

Before trying CBD, talk to your doctor about all of the vitamins, supplements, prescription and over-the-counter medications you’re taking.


Cannabinoids are naturally occurring chemical compounds found in all strains of the cannabis plant.

CBD – short for Cannabidiol – is one of the most common chemical compounds found in the cannabis plant. CBD is a naturally occurring chemical.

CBD oil is a wellness product, often coming under the umbrella of food supplement, that contains Cannabidiol (CBD)

CGMP refers to the Current Good Manufacturing Practice regulations enforced by The Food and Drug Administration (FDA). CGMPs certified companies have been audited to ensure that quality is built into the design and manufacturing process at every step. Facilities must be in good condition, equipment must be properly maintained and calibrated, employees must be qualified and fully trained, and processes must be reliable and reproducible.

A certificate of analysis or lab report should be provided as verification that the CBD product contains what it says on the label and is free of dangerous heavy metals and solvents. These reports can contain exact measurements of cannabinoids found in the product, heavy metals testing, solvent tests and terpene levels in the final product.

How CBD enters the body in order to produce the desired therapeutic effects. CBD delivery methods include ingestible capsules, gummies, and tinctures, as well as topicals.

A complex network of cannabinoids which are produced naturally in the body and cannabinoid receptor proteins. The system is distributed throughout the body, including in the central nervous system and the peripheral nervous system. The reactions that take place in this system are extremely important for many bodily functions, including brain functions.

Our CBD gummies are infused with CBD. Meaning the CBD is added to the gummy mixture right before filling the mold. This gives the gummy a consistent and reliable dose of CBD as opposed to spraying CBD on the exterior.

International Organization for Standardization (ISO) 17025 Labs have demonstrated that they operate competently and generate valid results, thereby promoting confidence in their work both nationally and around the world.

Tinctures are concentrated herbal extracts. Tinctures have been around for millennia and are a key component of traditional herbal medicine.

A topical is a product that is applied to the outside of the body – common example is muscle pain creams.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.

We currently only ship to all 50 states in the US.

We currently ship to all 50 states in the US.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.